Get Microsoft Silverlight
Restart browser after installing
FIRST Enable Silverlight plugin :
SafariOpen menu item Safari->Preferences->Security and press "Plug-in Settings...". Then check the box next to Silverlight on the left and ensure "When visiting other websites" is set to "On".
Firefox         Open the “Tools->Add-ons” menu. Press “Plugins” on the left and make sure the Silverlight plugin is set to “Always Active”.
Internet ExplorerFirst be sure there is nothing that says “InPrivate” at the top by the web address. If so, restart your browser. Then press the gear icon in the upper right-hand corner and choose “Manage add-ons”. Then choose “All add-ons” under the “Show:” field. Then scroll down on the right and make sure the “Microsoft Silverlight” add-on is “Enabled”. If on Windows XP use Firefox.